About the job
As the Customer Banking Specialist in our Eastgardens Branch you’ll:
-
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
-
Support customers with enquiries, maintenance on accounts and process applications for credit products
-
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
-
Educate and demonstrate of our in-branch technology and digital banking options to customers
-
Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
We’re interested in hearing from people who have
-
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
-
Excellent communication skills & the ability to articulate financial terms in a clear way
-
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
-
Ability to work in retail environment that’s busy and commercially driven
-
A genuine interest in building a career with CommBank