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Apply Now for Cognizant Process Executive – Data Role | 2024 Hiring

About the job

Job Summary

As a moderator, you will ensure that listings achieve over 98% accuracy and are completed within established SLA/TAT times. You will independently monitor your performance metrics, track progress, and adapt based on business needs. Your focus will be on achieving 100% user satisfaction and preventing client or customer escalations.

Responsibilities
  • Demonstrate excellent communication and interpersonal skills.
  • Proficient in English reading and speaking.
  • Skilled in using computers and MS Office.
  • Ability to type 30 words per minute in the preferred language.
  • Familiarity with Google Maps navigation and geography.
  • Identify opportunities for improvement and communicate them to supervisors.
  • Flexible to work different shifts based on business requirements.
  • Apply theoretical knowledge effectively.
  • Exercise sound judgment to ensure accurate information is updated on maps.

Required Qualifications & Skills:

  • Excellent communication skills and interpersonal skills
  • Proficient in reading & speaking English
  • Should be proficient with computers and MS office
  • Should be able to type 30 words per minute with preferred language
  • Should have fair knowledge above navigation on Google Maps & Geography
  • Should be able to identify the area of Opportunity and bring it to the notice of supervisor
  • Should be able to work in different shifts and locals depending on the business requirement
  • Should be able to apply the theoretical knowledge into practice
  • Need to be very judgmental in order to make sure that the correct information updated on the map front.

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