About the job
Essential Knowledge, Skills and Experience
- Degree qualified or equivalent experience
- Previous experience of Change Management
- Experience or exposure working on transformational projects
- Experience of collaboration and cross functional team working
- Strong stakeholder management skills
- Exceptional oral and written communication skills
- Experience of using Microsoft applications; Visio; PowerPoint; Outlook etc
- Experience of using Atlassian applications, JIRA/Confluence
- Experience or exposure of agile
- Virtual team collaboration
- Good level of English
Desirable:
- Have a good level of competence across JIRA, Confluence and SharePoint
- Ability to deliver with urgency
- Ability to work with ambiguity
Key Accountabilities and Responsibilities
- Work with customers, stakeholders, and suppliers to establish high-level solution intent, and the solution intent information models and documentations requirements
- Work closely with Business Change Manager to determine the Capability Roadmaps and any necessary business process transformation.
- Identifying stakeholders and end users in scope for deployment activities
- Work with cross functional key stakeholders to develop project change vision and stakeholder engagement plan
- Conducting business change impact assessment with relevant senior stakeholders
- Create/Manage change impact plan/change heat map/change readiness assessments with relevant stakeholders and squad members to prepare for deployment
- Work closely with Communication Leads to describe the impact of process changes on business roles and relationship to end users
- Work closely with Business Analysts/HR teams to review organisational impact on job roles/organisation structure
- Work closely with Super User Network and Trainers to create Training Needs Analysis.