About the job
Responsibilities of Customer Service Representative –
- Handling customer queries on Web Chat, Email and social media
- Solving customer queries on chat related to phone bill and network related issues
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team leader and operations team.
HCLTech is hiring for Fresher’s- Customer Service Representative Role- Noida.
- Immediate joiners preferred.
- Graduation mandatory.
- Good communication skills.
- Flexible with shifts.
- Good typing speed.
Interested candidates can share their cv on arpana.singh@hcltech.com